Our mission is to help your business thrive
The Internet Centre is a full-service, Edmonton-based, IT infrastructure company. We provide a variety of business and residential connectivity services, business-class VoIP/Hosted PBX telephone related services, SIP trunking, web hosting, and domain registration. Additionally we operate a secure 3,000 sqft data centre, complete with a cloud hosting environment, co-location for clients, and redundant power & connectivity systems. All of these services are topped by outstanding personalized technical support.
Our focus is quality of service and support for the businesses of Western Canada. Competitive pricing, knowledgeable staff, and ethical responsibility are the key ingredients in our recipe for excellence. We are locally owned, locally operated, and devoted to the healthy world of Canadian business.
Our key asset which separates us from the competition is our quality of customer support. We don’t use offshore call centres and script readers. Humans answer our phones. Each of our technical staff is able to analyze a problem and either solve it on the spot, or pass it to another staff member who can solve it.
Our South-Edmonton location includes a monitored, secure co-location Data Centre and Cloud Hosting Environment, with multiple upstream connections. It’s backed by fully-conditioned power supported by a UPS/generator combination.
Given the agile nature of our company, we can offer more flexible solutions, at more competitive pricing, than the mainstream providers.
The Internet Centre was originally born as CCI Networks in 1993 in Edmonton, as an offshoot of Corporate Computers Inc (CCI) which was a well-established computer sales and service store. After installation of our first routers and modems, we took on our first customer, Economic Development Edmonton at the beginning of 1994. They began with a 56kbps ISDN connection, but most of our other customers from around that time were on a dial-up service. This was the first commercial Internet service provision in Alberta. We are focused on helping other businesses succeed by provided services they can rely on.
In early 2018 the expertise of RackNine merged with The Internet Centre under The Internet Centre banner. This merger added competitively priced, fully-featured phone service to the Internet Centre’s portfolio, and this is a rapidly growing area of our business.
In the late ‘90s many smaller Internet Providers came and went. The Internet Centre has survived and thrived because we are agile and innovative, and are able to solve customers’ problems in ways that the “big guys” can not. At the core of our service provision has always been excellent customer support. Our support techs are not overseas, and do not read troubleshooting scripts. They are trained to look at the issues, and investigate them, passing to other techs for more specialized problems.
Our key asset which separates us from the competition is our quality of customer support. We don’t use offshore call centres and script readers. Humans answer our phones. Each of our technical staff is able to analyze a problem and either solve it on the spot, or pass it to another staff member who can solve it.
Our South-Edmonton location includes a monitored, secure co-location Data Centre and Cloud Hosting Environment, with multiple upstream connections. It’s backed by fully-conditioned power supported by a UPS/generator combination.
Given the agile nature of our company, we can offer more flexible solutions, at more competitive pricing, than the mainstream providers.
The Internet Centre was originally born as CCI Networks in 1993 in Edmonton, as an offshoot of Corporate Computers Inc (CCI) which was a well-established computer sales and service store. After installation of our first routers and modems, we took on our first customer, Economic Development Edmonton at the beginning of 1994. They began with a 56kbps ISDN connection, but most of our other customers from around that time were on a dial-up service. This was the first commercial Internet service provision in Alberta. We are focused on helping other businesses succeed by provided services they can rely on.
In early 2018 the expertise of RackNine merged with The Internet Centre under The Internet Centre banner. This merger added competitively priced, fully-featured phone service to the Internet Centre’s portfolio, and this is a rapidly growing area of our business.
In the late ‘90s many smaller Internet Providers came and went. The Internet Centre has survived and thrived because we are agile and innovative, and are able to solve customers’ problems in ways that the “big guys” can not. At the core of our service provision has always been excellent customer support. Our support techs are not overseas, and do not read troubleshooting scripts. They are trained to look at the issues, and investigate them, passing to other techs for more specialized problems.