Looking for digital solutions? The Internet Centre has got you covered. Our top-of-the-line tech empowers both consumers and businesses, taking your online success to new heights. We offer internet, phone, and hosting services tailored to your needs. Contact us today and take the first step towards success!
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We offer the best phone and internet plans in the market. Our plans are designed to meet your needs and exceed your expectations. Choose the plan that suits you best and start enjoying the benefits today.
Have a problem you think is common? Have a look through our most popular FAQs!
Click the large blue Login button at the top right of most pages will take you to https://portal.incentre.net where you can login.
Fibre Internet is a type of high-speed broadband connection that uses fibre-optic cables. These cables are made of thin strands of glass or plastic, through which data is transmitted as light signals. This allows for much faster data transfer speeds compared to traditional copper cables used in DSL or cable internet.
While our main office is located in Edmonton and our main service area is Alberta, we can service all of Canada for most of our offerings.
Yes! Our bundling and package deals are extensive, as a result you will have to contact us so we can personally cater your package for you.
Contact us through our Contact Us page to let us know.
We offer both contract and no-contract options. Our contract plans often come with additional benefits and discounts, while our no-contract plans provide greater flexibility. Our customer service team can help you decide which option is best for you.
We offer a range of internet services including fiber-optic, DSL, and cable internet. Each type is designed to meet different speed and usage requirements, ensuring there’s an option for everyone.
Choosing the right internet plan depends on your usage habits. For basic browsing and email, a lower-speed plan may suffice. For streaming, gaming, or a household with multiple users, we recommend a higher-speed plan. Our customer service team can help you determine the best plan for your needs.
You can check service availability by contacting our customer service team. We’ll confirm if our internet services are available at your location while also informing on any promotions or special offers.
You will need a modem and, depending on your setup, a router. We offer rental and purchase options for both. Our customer service team can help you determine the best equipment for your needs.
Yes, you can use your own compatible modem and router. Please check our website or contact customer service for a list of compatible devices to ensure they meet our network requirements.
If you experience slow internet speeds, try restarting your modem and router. If the issue persists, contact our technical support team for assistance. They can help troubleshoot and resolve any speed issues you may encounter.
We provide phone services to a wide range of areas within our region. Our phone service specifically should reach all of Canada that has access to internet with speeds of atleast 256kb/s for each concurrent phone call. Contact us to make sure.
Yes, we offer various bundles that combine phone and internet services at a discounted rate. These bundles are designed to provide you with the best value and convenience.
Yes, you can keep your current phone number when switching to our service through a process called number porting. Contact our customer service team to initiate the porting process.
If you experience any issues with your phone service, please contact our technical support team. They are available 24/7 to assist you with troubleshooting and resolving any problems you may encounter.
While there is no explicit plan for unlimited long distance calling, our long distance pricing is one of the most competitive on the market.
Through an analog telephone adapter, most analog phones are supported to bring in. Through 3CX, a list of supported phones can be found here. Note: We cannot guarantee support if you bring your own phone.
We offer professional email services for both personal and business use, including custom domain email addresses, secure email hosting, and advanced features such as spam filtering, cloud storage, IMAP and POP.
You can sign up for our email service by visiting our local office, or by calling our customer service team. It is typically covered as part of cPanel hosting, or standalone for $5/month. We’ll guide you through the process and help you choose the best package for your needs.
We provide various email hosting plans, ranging from basic personal accounts to advanced business solutions with custom domain support, larger storage capacities, and additional features like collaboration tools.
Yes, our email service supports custom domains. You can use your own domain for your email addresses, providing a professional appearance for personal or business use.
You can access your email through our webmail interface or using any email client that supports IMAP or POP3 protocols. This includes popular clients like Microsoft Outlook, Apple Mail, and mobile email apps. You can find the menu item for our webmail at the top right of the page, under Client E-mail or by clicking here.
Yes, you can migrate your old emails to our service by copying them into your email client and syncing them with IMAP.
We offer a variety of hosting services including shared hosting, VPS (Virtual Private Server) hosting, dedicated server hosting, and cloud hosting. Each option is designed to meet different needs for personal websites, blogs, and business applications.
You can sign up for our hosting service online through our website, by visiting our local office, or by calling our customer service team. We’ll guide you through the process and help you choose the best package for your needs.
Choosing the right hosting plan depends on your website’s size, traffic, and specific requirements. Small websites and blogs might do well with shared hosting, while larger sites with higher traffic might need VPS, dedicated, or cloud hosting. Our customer service team can help you determine the best plan for your needs.
Yes, you can transfer your existing website to our hosting service. We provide migration assistance to ensure a smooth transition. Contact our customer service team for more details on how to initiate the transfer.
Our hosting plans include features such as a control panel (cPanel), one-click software installations, website builder tools, email accounts, databases, FTP access, and robust security measures. Specific features may vary depending on the plan.
Yes, we offer domain registration services. You can register a new domain, transfer an existing domain, or manage your domain settings through our platform.
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Or contact us immediately during our business hours at (780) 450 6787
Or contact us immediately during our business hours at (780) 450 6787
