Yes, you can migrate your old emails to our service by copying them into your email client and syncing them with IMAP.

Yes, our email service supports custom domains. You can use your own domain for your email addresses, providing a professional appearance for personal or business use.

You can access your email through our webmail interface or using any email client that supports IMAP or POP3 protocols. This includes popular clients like Microsoft Outlook, Apple Mail, and mobile email apps. You can find the menu item for our webmail at the top right of the page, under Client E-mail or by clicking here.

You can sign up for our email service by visiting our local office, or by calling our customer service team. It is typically covered as part of cPanel hosting, or standalone for $5/month. We’ll guide you through the process and help you choose the best package for your needs.

We provide various email hosting plans, ranging from basic personal accounts to advanced business solutions with custom domain support, larger storage capacities, and additional features like collaboration tools.

We offer professional email services for both personal and business use, including custom domain email addresses, secure email hosting, and advanced features such as spam filtering, cloud storage, IMAP and POP.

We offer both contract and no-contract options. Our contract plans often come with additional benefits and discounts, while our no-contract plans provide greater flexibility. Our customer service team can help you decide which option is best for you.

Yes! Our bundling and package deals are extensive, as a result you will have to contact us so we can personally cater your package for you.

While our main office is located in Edmonton and our main service area is Alberta, we can service all of Canada for most of our offerings.

Contact us through our Contact Us page to let us know.

Click the large blue Login button at the top right of most pages will take you to https://portal.incentre.net where you can login.

Yes, you can transfer your existing website to our hosting service. We provide migration assistance to ensure a smooth transition. Contact our customer service team for more details on how to initiate the transfer.

Yes, we offer domain registration services. You can register a new domain, transfer an existing domain, or manage your domain settings through our platform.

You can manage your hosting account through our user-friendly control panel, which allows you to manage files, databases, email accounts, and other aspects of your website. Our customer service team is also available to assist you with any questions.

You can sign up for our hosting service online through our website, by visiting our local office, or by calling our customer service team. We’ll guide you through the process and help you choose the best package for your needs.

Choosing the right hosting plan depends on your website’s size, traffic, and specific requirements. Small websites and blogs might do well with shared hosting, while larger sites with higher traffic might need VPS, dedicated, or cloud hosting. Our customer service team can help you determine the best plan for your needs.

Our hosting plans include features such as a control panel (cPanel or Plesk), one-click software installations, website builder tools, email accounts, databases, FTP access, and robust security measures. Specific features may vary depending on the plan.

If your website experiences downtime or performance issues, please contact our technical support team immediately. They are available 24/7 to assist you with troubleshooting and resolving any problems you may encounter.

We offer a variety of hosting services including shared hosting, VPS (Virtual Private Server) hosting, dedicated server hosting, and cloud hosting. Each option is designed to meet different needs for personal websites, blogs, and business applications.

For more information or assistance, you can visit our website, contact our customer service team by phone, or visit our local office. Our team is here to help you with any questions or concerns you may have regarding your hosting service.

Yes, you can use your own compatible modem and router. Please check our website or contact customer service for a list of compatible devices to ensure they meet our network requirements.

You can check service availability by contacting our customer service team. We’ll confirm if our internet services are available at your location while also informing on any promotions or special offers.

Choosing the right internet plan depends on your usage habits. For basic browsing and email, a lower-speed plan may suffice. For streaming, gaming, or a household with multiple users, we recommend a higher-speed plan. Our customer service team can help you determine the best plan for your needs.

You will need a modem and, depending on your setup, a router. We offer rental and purchase options for both. Our customer service team can help you determine the best equipment for your needs.

Fibre Internet is a type of high-speed broadband connection that uses fibre-optic cables. These cables are made of thin strands of glass or plastic, through which data is transmitted as light signals. This allows for much faster data transfer speeds compared to traditional copper cables used in DSL or cable internet.

If you experience slow internet speeds, try restarting your modem and router. If the issue persists, contact our technical support team for assistance. They can help troubleshoot and resolve any speed issues you may encounter.

We offer a range of internet services including fiber-optic, DSL, and cable internet. Each type is designed to meet different speed and usage requirements, ensuring there’s an option for everyone.

Through an analog telephone adapter, most analog phones are supported to bring in. Through 3CX, a list of supported phones can be found here. Note: We cannot guarantee support if you bring your own phone.

Yes, you can keep your current phone number when switching to our service through a process called number porting. Contact our customer service team to initiate the porting process.

Yes, we offer various bundles that combine phone and internet services at a discounted rate. These bundles are designed to provide you with the best value and convenience.

While there is no explicit plan for unlimited long distance calling, our long distance pricing is one of the most competitive on the market.

We provide phone services to a wide range of areas within our region. Our phone service specifically should reach all of Canada with access to internet and speeds of 256kb/s for each concurrent phone call. Contact us to make sure.

If you experience any issues with your phone service, please contact our technical support team. They are available to assist you with troubleshooting and resolving any problems you may encounter.

Through an analog telephone adapter, most analog phones are supported to bring in. Through 3CX, a list of supported phones can be found here. Note: We cannot guarantee support if you bring your own phone.

Yes, you can keep your current phone number when switching to our service through a process called number porting. Contact our customer service team to initiate the porting process.

Yes, we offer various bundles that combine phone and internet services at a discounted rate. These bundles are designed to provide you with the best value and convenience.

While there is no explicit plan for unlimited long distance calling, our long distance pricing is one of the most competitive on the market.

We provide phone services to a wide range of areas within our region. Our phone service specifically should reach all of Canada with access to internet and speeds of 256kb/s for each concurrent phone call. Contact us to make sure.

If you experience any issues with your phone service, please contact our technical support team. They are available to assist you with troubleshooting and resolving any problems you may encounter.